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Ana Maria Garcia, Resident Support & Accommodation Executive Officer
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Joined YMCA East London in 2014

What do you like best about working for us?

The opportunity to help homeless people gives me a thrill.

Describe a typical day in the life of an RSA Executive Officer.

Typically filling in voids, communicating with external agencies and using Inform software to report on our engagement with residents, especially if their circumstances change. I also spend time speaking to our residents about their tenancy and any complaints they report.

What do you think about the learning and development opportunities offered in YMCA EL?

If you want to do something you are given the freedom to explore and do it. We offer a lot of internal training too.

Name a couple of things you have on your ‘Things I must do before…. list’

I’m Columbian and have always wanted to got to a theme park in Colombia called Casa Grajales, which also has a vineyard and finally I’m able to do it and will be there next month. I’d also love to visit another farm there where a book called La Maria was written.

Another thing on my list is to retire to Cordoba in Spain.

If you had the means and resources to invent a gadget that could do anything you choose, what would it be?

Get rid of all public transport and let everyone work locally and closer to home.

What would you say to someone thinking of joining us?

It’s very rewarding and a really good experience. It’s unlike your normal place of work in that once you have worked here you can work anywhere, nothing surprises you.